Why ‘unbalanced’ tourism is like too many ice-cream scoops

I wish I’d written and published this article, but I didn’t, so I’m sharing it instead. Tourism thought leader Doug Lansky speaks to PhocusWire in a Q&A about ‘unbalanced tourism’ and technology’s role in destination management. Its plain-spoken, honest and full of insights, positing solutions to problems through a ‘separation of powers’ in destination marketing, management and development. Read it here.