Following a meeting in Doha in late June, UNESCO formally advised the Australian Government to take stronger action to protect the Great Barrier Reef or risk it being listed in … Continue reading Protecting Australia’s Iconic Tourism Assets
Byron Bay-based consultancy specialised in marketing, communications and training for tourism, events and creative industries.
Surfer Rosa Consulting has helped its enterprise clients identify and commence business-needs focused skills development programs as part of the national Workforce Futures Program. Through the National Workforce Development Fund, … Continue reading How Do We Help our Clients Develop Staff Skills?
Since 2013, Surfer Rosa Consulting has managed a media, corporate and government networking program at the multi-award winning Byron Bay Bluesfest held annually at Tyagarah Tea Tree Farm over the … Continue reading Byron Bay Bluesfest 2014 – Silver Anniversary, Gold Sounds
Surfer Rosa Consulting is one of 13 contracted Network Partners in the national Workforce Futures program administered by Sydney-based Industry Skills Council Service Skills Australia. Workforce Futures is an $8.5 … Continue reading Workforce Futures
Just arrived home after an amazing Australian Tourism Exchange 2014 in Cairns representing our client (North Coast Destination Network)’s Legendary Pacific Coast touring experience between Sydney and Brisbane. It’s … Continue reading Congratulations Cairns on a successful Australian Tourism Exchange 2014
The Australian Tourism Export Council, Australia’s peak body for the export (inbound) tourism sector has published this media release in response to the Federal Budget giving the tourism sector the … Continue reading Australian Tourism Export Council Applaudes Federal Budget on Tourism
Many of us who have travel regularly develop a keen sense of what good customer service means, or at least what bad customer service feels like! It is a critical … Continue reading Have we dropped the ball in tourism and hospitality customer service?
This article illuminates the simple but effective ways sites like booking.com secure business selling hotels like yours. http://www.tnooz.com/article/OTAs-taking-hotel-business/
We’re working on a market development strategy for our client the North Coast Destination Network. As China has become Australia’s biggest inbound tourism market by visitor expenditure, we’re on a … Continue reading Attracting China’s Travelling Class
We helped our client Byron Bay Bluesfest pick up two gongs in the Australian Event Awards and the NSW Tourism Awards in 2013. Our written submissions were competitively judged amongst … Continue reading Byron Bay Bluesfest Picks Up National and State Awards
2013 was a positive year for tourism, hospitality and events, with international and domestic visitor numbers and expenditure in Australia up on 2012. As a Network Partner in the Australian … Continue reading Workforce Futures
Chinese indy band Nova Heart have been receiving airplay on Australian youth network Triple J and are currently touring Australia. We’re organising for the band to take time out between … Continue reading Nova Heart Tour Australia’s Legendary Pacific Coast